Together for a Future with China Life

Dear Valued Customer,

On behalf of China Life Insurance (Singapore) Pte. Ltd., I would like to convey my deep gratitude to all our customers for your continued trust and support. I hope this letter finds you and your family safe and healthy.

Over the past two years, the COVID-19 epidemic has brought great inconvenience to people's lives, and even more challenges to their health needs. To help relieve the concerns caused by COVID-19 epidemic, China Life Singapore is committed to take care of customers by offering Complimentary COVID-19 Vaccine Protection from 23 March 2021. In view of the situation of COVID-19 pandemic development, we announced to extend this promotion until 30 June 2022 to give our customers greater peace of mind, working with you to protect your health.

Since its establishment in 2015, China Life Singapore has continuously reform and innovate, continuous self-improvement, and providing excellent service to our customers. In recent years, we have emphasized the importance of technology as the basis and injected new impetus into its development in the process of exploring and transforming our new business model. To achieve the goal of excellent customer service experience, we are committed to create greater value for customers by continuing to promote digitalization, provide featured products and sales channels, and expanding our branding.

China Life Singapore officially launched OneLife core system, peripheral systems and put into production on 28 February 2022. The launch of OneLife system marks the Company's digitalization and core system support have reached a new level. The new system supports various insurance products and business functions, enhances the overall efficiency of new business and policy servicing, and provides customers with a better service experience.

On occasion of the "6·16" China Life Client’s Day in 2022, we will kick off China Life Singapore Second Kids Art Competition. Through the children's imaginative and creative paintings, the competition outlines the bright future of Singapore. For more details about the Client’s Day Festival, please refer to our official website and follow our social media platforms (WeChat, LinkedIn, Facebook, Instagram and YouTube).

As the bridgehead of China Life's international development strategy, China Life Singapore has been practicing and promoting the corporate vision of “Success for you, Success by me”, providing customers with a full range of insurance solutions and professional services. Since the Company started to build up its agency channel in September 2020, our agency team has continued to grow and continuously improved in service quality. We plan to achieve growth in the number of individual agents in 2022 targeting to recruit up to100 agents. We firmly believe the financial specialist consultants with their professional insurance knowledge and practical experience can offer you customized comprehensive financial planning solutions and high-quality service experience.

At present, China Life Singapore has launched a variety of insurance plans to meet your diverse needs. Looking forward to the future, we will accelerate new products development with more competitiveness, strengthen service innovation and optimization, and commit to creating "simple, quality, warm" customer service. We are pleased to join hands with you to create a better future together!

Lin Xiangyang
Chief Executive
China Life Insurance (Singapore) Pte. Ltd.