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You may submit a claim to us by completing the relevant form(s). Please click here to download the form(s).

Alternatively, you may call our Customer Care Hotline at +65 6727 4800, between 9.00am and 5.30pm from Mondays to Fridays (excluding Public Holidays) or send us an email at CustomerCare@chinalife.com.sg.

Our Customer Care Officer will advise and assist you on the claim procedure and requirements.

You may also visit our office at:

China Life Insurance (Singapore) Pte. Ltd.
1 Raffles Place, #46-00,One Raffles Place Tower 1
Singapore 048616

Business Hours:
Mondays to Fridays, 9.00am to 5.30pm (excluding Public Holidays)