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Announcement: With effect from 16 April 2020 (Thursday), our Customer Care Centre will be closed till further notice to ensure everyone keeps increased safer distancing. Please be assured that we remain fully committed to continue providing the essential insurance services to our customers. Customers can still contact us during this period via email or our Customer Care Hotline. We appreciate your understanding during this period. Stay safe.

Announcement: We remain committed to our customers during this challenging time by extending the grace period from 30 days to 180 days for premium payments due between 1 April 2020 and 30 September 2020*, so that they can remain insured during this financially challenging time. At the same time, we are also providing them with financial protection at no extra cost against COVID-19. *Terms and conditions apply.

Announcement: With effect from 16 April 2020 (Thursday), our Customer Care Centre will be closed till further notice to ensure everyone keeps increased safer distancing. Please be assured that we remain fully committed to continue providing the essential insurance services to our customers. Customers can still contact us during this period via email or our Customer Care Hotline. We appreciate your understanding during this period. Stay safe.                                                 Announcement: We remain committed to our customers during this challenging time by extending the grace period from 30 days to 180 days for premium payments due between 1 April 2020 and 30 September 2020*, so that they can remain insured during this financially challenging time. *Terms and conditions apply.
Customer Care
Customer Care
(for policyholders# residing in the People's Republic of China)

4006095519 (Press "3" after connection)

*Customers have to bear local access fees (if any) from their service providers.

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Ways to Contact Us

By Phone or Email

Main Line
Customer Care
Opening Hours

Mon - Fri: 9am – 5.30pm
(excluding Public Holidays)

Our Office

Address

1 Raffles Place #46-00,
One Raffles Place Tower 1,
Singapore 048616

Opening Hours

Mon - Fri: 9am – 5.30pm
(excluding Public Holidays)

Online Enquiry Form

We will respond to your query within the next 3 working days. If your query is more complex, we may take slightly longer and will keep you informed. If your query is urgent, please call us at our hotline 6727 4800 (+65 6727 4800 for overseas calls) between 9.00 am and 5.30pm from Mondays to Fridays (excluding public holidays).